Cancellation Policies

Membership Cancellation Policies

  • For ALL cancellations, we require written notice prior to the 5th of the month you would like to cancel by. After the 5th of the month you are responsible for the payment of the following month.

  • Member can transfer the current membership for FREE.

  • Membership must be in good financial standing with no outstanding balance. If balance is owed, this must be cleared prior to cancelation.

  • Ways to Cancel:

    • SUBMIT FORM BELOW

    • CALL 516-348-6377 (option 1)

    • EMAIL: hollywoodmembership@gmail.com

  • If cancellation is due to a MOVE (10+ miles from gym location), please email proof to email address above along with cancellation request.

  • If cancellation is medical please email MEDICAL NOTE for our records.

Freeze Policies

Membership Freeze Policies

  • All FREEZE requests must be received by management by the 15 of the month

  • We DO NOT charge a FEE to Freeze, and for that reason we freeze for MEDICAL ONLY.

  • We DO NOT FREEZE FOR 1-3 MONTHS OF TRAVEL

  • 3+ Months of Travel with PROOF OF TRAVEL REUQIRED FOR FREEZE

  • We FREEZE for a MAXIMUM of 6 months unless otherwise noted by medical